Wednesday, April 20, 2011

The Latest Department Store Craze: Fitting Room Fees

I'm not sure I even know how to respond to this latest hair-brained scheme to try and compete with online shopping, but fellow blogger and section three-er Miss Casey Bonner sent this to me and I couldn't pass up writing about it. Word on the street is some Australian department stores are now charging their customers to try on clothes (refunding the charge upon actual purchase) in order to prevent customers from coming into a store, trying on an outfit to find the correct size, and going home to try and find it cheaper online.

...What?

First of all, the whole point of online shopping is because you don't have to go into the store. It is for the lazy people, and for people like me who live in Tuscaloosa, AL with a mall that puts me to shame (but to be fair, no mall will ever beat The Somerset Collection). If I don't have a specific store near me, that's when I shop at their online store. I also pretty much limit my online shopping to places where I can at least return my item, whether it's for store credit or a full refund, so I'm not entirely worried about ordering the wrong size or color by mistake.

I realize that stores believe they're losing a lot of business to online shopping, but in my opinion, it's generally because they're lacking a physical store somewhere, not because prices are "so much cheaper" online. If Tuscaloosa had a halfway decent mall, my online shopping would be extremely limited. I truly enjoy being in a mall (shock), in an actual store with real customer service, and having the ability to with my purchase the same day. If a store ever started charging me to try on clothes, they would definitely lose my business.

What do you guys think? Do any of you use stores just to find your size and then shop for it online later? Would you still shop at a store if they charged fees to use a fitting room?

10 comments:

  1. I agree, I think charging people to try clothes on is an absolutely ridiculous idea. I don't think I need to back up my opinion with reasons. I think anyone that believes this is a legitimate business idea is a GRADE A moron. For real.

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  2. Wow! That is a crazy idea! Being someone who works in retail, I couldn't imagine charging people to try on clothes. Thats just rude!

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  3. I know right? Thankfully, it's not in the US yet!

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  4. I hate shopping, so I buy everything I can online and NO, I would not go try it on and then not buy it (duh!).

    I WOULD pay a fitting room fee if they provided added value. Several years ago, I paid for a private fitting so someone else would pick out outfits ahead of time (because that is the part I hate) and tell me which ones looked the best on me. I was never sure if I got the truth though.

    Wouldn't it be great if in-store shopping merged with social media? I would pay to go into a post-dress fitting room and have perfect strangers tell me which shoes went with a dress, or how to accessorize my formal. That would be awesome.

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  5. Haha I think that is something completely different and I'm sure A LOT of people would love that! I would definitely pay for basically a part-time personal shopper to help me match things and find the best looks for me. People's opinions are ALWAYS important to me when I'm trying outfits on. But I would be very bitter if I was just charged for a person to let me into a fitting room! Hopefully that stays overseas :)

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  6. man that's whack. prices might be cheaper online, but shipping and handling fees can get pretty ridic.

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  7. I agree, I've seen S&H costs upwards of $10. Crazy!

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  8. that is so beyond ridiculous I can't even find the words. I love your blog, check mine out if you like! Following!

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  9. Thanks so much! Checking it out now! xox

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